{"id":2012,"date":"2026-06-17T04:00:21","date_gmt":"2026-06-17T04:00:21","guid":{"rendered":"https:\/\/platforms.worldpay.com\/en\/?page_id=2012"},"modified":"2026-07-01T02:45:52","modified_gmt":"2026-07-01T02:45:52","slug":"2026-merchant-insider-report","status":"publish","type":"page","link":"https:\/\/platforms.worldpay.com\/en\/thank-you\/2026-merchant-insider-report\/","title":{"rendered":"Merchant Insider Report 2026"},"content":{"rendered":"\n<div class=\"wp-block-custom-container bg-purple-200 mt-0 mb-0 pt-12 pb-12\"><div class=\"container\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column xl:w-full md:w-full is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column xl:w-full md:w-full is-layout-flow wp-block-column-is-layout-flow\"><div class=\"columns-block max-w-2000\" id=\"columns-block_bf54e9d896e5cda0b796bb36a6b6b401\">\n    <div class=\"flex flex-wrap columns-block-container -mx-5 -mt-12 justify-start\">\n<div class=\"column-block flex flex-col mt-12 px-5  w-full md:w-full lg:w-full xl:w-full\"\n    id=\"column-block_e0d1580e1ef3b15bcd8c8a4b1909dbb9\" >\n    <div class=\"flex flex-col flex-grow rounded-xl relative  bg-transparent items-start justify-start\">\n\n<h1 id=\"h-thank-you-for-downloading-the-2026-merchant-insider-report\" class=\"wp-block-heading mb-0\">Thank you for downloading the 2026 Merchant Insider Report<\/h1>\n\n\n\n<p class=\"has-xl-font-size wp-block-paragraph\">Your copy of the 2026 Merchant Insider Report is ready<\/p>\n\n\n<div class=\"thank-you-button-block first:mt-0 mt-8\" id=\"thank-you-button-block_702df115cdafc8c87f9d21eb529201ad\">\n        <a class=\"btn btn-blue thank-you-button-block-button\" href=\"https:\/\/go2platforms.worldpay.com\/hubfs\/worldpay-for-platforms\/us\/reports\/Global-Merchant-Insider-Report-2026.pdf\"\n            target=\"_blank\">Get the Global Merchant Insider Report<\/a>\n    <\/div>\n\n\n<div class=\"thank-you-button-block first:mt-0 mt-8\" id=\"thank-you-button-block_42b73cb88445960e22af49544feb4bb3\">\n        <a class=\"btn btn-blue thank-you-button-block-button\" href=\"https:\/\/go2platforms.worldpay.com\/hubfs\/worldpay-for-platforms\/us\/reports\/Global-Merchant-Insider-Report-2026.pdf\"\n            target=\"_blank\">Get the UK Merchant Insider Report<\/a>\n    <\/div>\n\n\n<div class=\"thank-you-button-block first:mt-0 mt-8\" id=\"thank-you-button-block_10b9e8147e7759ffb82494919ed41671\">\n        <a class=\"btn btn-blue thank-you-button-block-button\" href=\"https:\/\/go2platforms.worldpay.com\/hubfs\/worldpay-for-platforms\/en\/Reports\/AU-Merchant-Insider-Report-2026.pdf\"\n            target=\"_blank\">Get the AU Merchant Insider Report<\/a>\n    <\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h4 id=\"h-what-to-nbsp-do-nbsp-next-nbsp\" class=\"wp-block-heading mb-0\"><strong>What to&nbsp;do&nbsp;next:<\/strong>&nbsp;<\/h4>\n\n\n\n<p class=\"has-lg-font-size wp-block-paragraph\">As&nbsp;you review the report, you may also want to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-lg-font-size\">Forward&nbsp;insights&nbsp;to&nbsp;your leadership or product teams<\/li>\n\n\n\n<li class=\"has-lg-font-size\">Save&nbsp;findings relevant to payments and platform growth<\/li>\n\n\n\n<li class=\"has-lg-font-size\">Look out for a small number of curated follow-ups. We\u2019ll&nbsp;occasionally share related&nbsp;insights&nbsp;and resources that build on the themes in this report.<\/li>\n<\/ul>\n\n<\/div>\n<\/div>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column xl:w-full md:w-full is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-genesis-blocks-gb-spacer gb-block-spacer gb-divider-solid gb-divider-size-1\" style=\"color:#ddd\"><hr style=\"height:30px\" \/><\/div>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/platforms.worldpay.com\/wp-content\/uploads\/2026\/06\/merchant-insider-report-2026-cover.png\" alt=\"\" class=\"wp-image-3372\" style=\"aspect-ratio:1.4241915733139825;object-fit:cover;width:612px;height:auto\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-custom-container bg-transparent mt-0 mb-0 pt-12 pb-12\" style=\"background-image:url(https:\/\/platforms.worldpay.com\/wp-content\/uploads\/2025\/01\/cards-bg2.png);background-size:cover\"><div class=\"container\">\n<h2 id=\"h-related-resources-you-may-find-helpful\" class=\"wp-block-heading mb-0\">Related resources you may find helpful:<\/h2>\n\n\n\n<p class=\"has-lg-font-size wp-block-paragraph\">The resources below&nbsp;expand on several of the themes explored in the&nbsp;2026 Merchant Insider Report and can help you go deeper into the wants and needs of your customer base.&nbsp;<\/p>\n\n\n<div class=\"related-blogs-block -mx-4 first:mt-0 mt-10\" id=\"related-blogs-block_a155d3ec23165d228b86425a708ebc4e\">\n        <div class=\"swiper related-blogs-swiper\">\n            <div class=\"swiper-wrapper\">\n                                                                        <div class=\"flex h-auto px-4 mt-5 swiper-slide\" >\n                        <div class=\"flex flex-col justify-start flex-1 w-full h-full p-8 bg-white shadow-xl rounded-xl 2xl:p-12\">\n            <p class=\"text-base font-light text-black uppercase\">\n            ebook<\/p>\n                <h5>Implementation guide<\/h5>\n            <div class=\"mt-auto\">\n        <a class=\"mt-10 btn btn-blue-outline !no-underline\" href=\"https:\/\/platforms.worldpay.com\/en\/resources\/ebook\/implementation-guide\/\">Download now<\/a>\n    <\/div>\n<\/div>\n                    <\/div>\n                                                        <div class=\"flex h-auto px-4 mt-5 swiper-slide\" >\n                        <div class=\"flex flex-col justify-start flex-1 w-full h-full p-8 bg-white shadow-xl rounded-xl 2xl:p-12\">\n            <p class=\"text-base font-light text-black uppercase\">\n            ebook<\/p>\n                <h5>SaaS Payments 101<\/h5>\n            <div class=\"mt-auto\">\n        <a class=\"mt-10 btn btn-blue-outline !no-underline\" href=\"https:\/\/platforms.worldpay.com\/en\/resources\/ebook\/saas-payments-101\/\">Download now<\/a>\n    <\/div>\n<\/div>\n                    <\/div>\n                                                        <div class=\"flex h-auto px-4 mt-5 swiper-slide\" >\n                        <div class=\"flex flex-col justify-start flex-1 w-full h-full p-8 bg-white shadow-xl rounded-xl 2xl:p-12\">\n            <p class=\"text-base font-light text-black uppercase\">\n            ebook<\/p>\n                <h5>Merchant Migration Playbook<\/h5>\n            <div class=\"mt-auto\">\n        <a class=\"mt-10 btn btn-blue-outline !no-underline\" href=\"https:\/\/platforms.worldpay.com\/en\/resources\/ebook\/merchant-migration-playbook\/\">Download now<\/a>\n    <\/div>\n<\/div>\n                    <\/div>\n                                                        <div class=\"flex h-auto px-4 mt-5 swiper-slide\" >\n                        <div class=\"flex flex-col justify-start flex-1 w-full h-full p-8 bg-white shadow-xl rounded-xl 2xl:p-12\">\n            <p class=\"text-base font-light text-black uppercase\">\n            ebook<\/p>\n                <h5>Vertical SaaS: Miss the moment, miss the market<\/h5>\n            <div class=\"mt-auto\">\n        <a class=\"mt-10 btn btn-blue-outline !no-underline\" href=\"https:\/\/platforms.worldpay.com\/en\/resources\/ebook\/power-of-vertical-saas\/\">Download now<\/a>\n    <\/div>\n<\/div>\n                    <\/div>\n                                                        <div class=\"flex h-auto px-4 mt-5 swiper-slide\" >\n                        <div class=\"flex flex-col justify-start flex-1 w-full h-full p-8 bg-white shadow-xl rounded-xl 2xl:p-12\">\n            <p class=\"text-base font-light text-black uppercase\">\n            ebook<\/p>\n                <h5>Omnichannel payments<\/h5>\n            <div class=\"mt-auto\">\n        <a class=\"mt-10 btn btn-blue-outline !no-underline\" href=\"https:\/\/platforms.worldpay.com\/en\/resources\/ebook\/omnichannel-payments\/\">Download now<\/a>\n    <\/div>\n<\/div>\n                    <\/div>\n                                                        <div class=\"flex h-auto px-4 mt-5 swiper-slide\" >\n                        <div class=\"flex flex-col justify-start flex-1 w-full h-full p-8 bg-white shadow-xl rounded-xl 2xl:p-12\">\n            <p class=\"text-base font-light text-black uppercase\">\n            ebook<\/p>\n                <h5>Buyer\u2019s guide: Finding the best payment provider for your software<\/h5>\n            <div class=\"mt-auto\">\n        <a class=\"mt-10 btn btn-blue-outline !no-underline\" href=\"https:\/\/platforms.worldpay.com\/en\/resources\/ebook\/buyers-guide\/\">Download now<\/a>\n    <\/div>\n<\/div>\n                    <\/div>\n                            <\/div>\n            <div class=\"flex flex-wrap items-end justify-between w-full px-4 mt-10 md:flex-nowrap\">\n                <div class=\"relative px-0 mb-4 md:mb-0 lg:pr-10\">\n                    <div class=\"swiper-pagination related-blogs-pagination swiper-pagination-blue\">\n                    <\/div>\n                <\/div>\n                                    <div class=\"flex justify-center w-full lg:justify-end md:w-auto\">\n                        <a class=\"btn btn-blue !no-underline\" href=\"https:\/\/platforms.worldpay.com\/en\/resources\/\">View all resources<\/a>\n                    <\/div>\n                            <\/div>\n        <\/div>\n    <\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-custom-container bg-purple-200 mt-0 mb-0 pt-24 pb-24\" id=\"form\"><div class=\"container\"><div class=\"columns-block max-w-2000\" id=\"columns-block_50dd15e3710e300bc80734f33cde334b\">\n    <div class=\"flex flex-wrap columns-block-container -mx-5 -mt-12 justify-start\">\n<div class=\"column-block flex flex-col mt-12 px-5  w-full md:w-full lg:w-1\/3 xl:w-2\/5\"\n    id=\"column-block_8538161e3affcfe8c83818908aa5a59a\" >\n    <div class=\"flex flex-col flex-grow rounded-xl relative  bg-transparent items-start justify-start\">\n\n<h4 id=\"h-payment-experiences-designed-for-your-software\" class=\"wp-block-heading mb-0\">Payment experiences designed for your software<\/h4>\n\n\n\n<p class=\"has-lg-font-size wp-block-paragraph\" id=\"h-payment-experiences-designed-for-your-softwareif-you-re-interested-in-how-platforms-are-using-merchant-intelligence-to-embed-optimize-and-monetize-payments-worldpay-for-platforms-can-help\">If&nbsp;you\u2019re&nbsp;interested in how platforms are using merchant intelligence to&nbsp;<strong>embed,&nbsp;optimise, and monetise payments<\/strong>,&nbsp;Worldpay for&nbsp;Platforms can help.&nbsp;<\/p>\n\n<\/div>\n<\/div>\n\n\n<div class=\"column-block flex flex-col mt-12 px-5  w-full md:w-full lg:w-2\/3 xl:w-3\/5\"\n    id=\"column-block_9fbf0056b2bf9f5274fd8f1fc133f625\" >\n    <div class=\"flex flex-col flex-grow rounded-xl relative  bg-transparent items-end justify-start\">\n<div class=\"flex items-center justify-center w-full\">\n            <div class=\"w-full 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