{"id":479,"date":"2025-03-25T16:53:40","date_gmt":"2025-03-25T16:53:40","guid":{"rendered":"https:\/\/platforms.worldpay.com\/en\/?page_id=479"},"modified":"2026-02-11T14:25:45","modified_gmt":"2026-02-11T14:25:45","slug":"useful-documents","status":"publish","type":"page","link":"https:\/\/platforms.worldpay.com\/en\/useful-documents\/","title":{"rendered":"Useful Documents"},"content":{"rendered":"<section class=\"hero-gradient-shape-block bg-gradient-to-tr from-coral-200 via-coral-200 via-30% to-purple-500 relative lg:py-24 overflow-hidden\"\n    id=\"hero-gradient-shape-block_61ff41aa9095d28f4dd25b76927b7775\">\n    <div class=\"relative z-[1] max-w-full hero-gradient-shape-container lg:container px-0 lg:px-12\">\n        <div class=\"flex flex-wrap max-w-2000 lg:-mx-8  xl:-mx-16 \">\n            <div\n                class=\"order-1 w-full py-12  lg:px-8 flex flex-col justify-center lg:py-0 lg:w-1\/2 lg:order-1 lg:py-0  xl:px-16  hero-gradient-shape-content\">\n                <div class=\"acf-innerblocks-container\">\n\n<h1 class=\"wp-block-heading has-purple-default-color has-text-color has-link-color mb-0 wp-elements-4b0d229873f07c08e3b3ef0ce8a91014\" id=\"h-documentation\">Documentation<\/h1>\n\n\n\n<p class=\"has-2-xl-font-size\">Browse through our documentation below. Can\u2019t find what you\u2019re looking for? Let us know by filling out the form at the bottom of this page.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-white-color has-blue-default-background-color has-text-color has-background has-link-color wp-element-button\" href=\"#request-document\">Request a document<\/a><\/div>\n<\/div>\n\n<\/div>\n            <\/div>\n                            <div\n                    class=\"relative w-full lg:px-8 py-12 lg:py-0 overflow-hidden lg:overflow-visible lg:w-1\/2 lg:w-1\/2 lg:order-2 xl:px-16 \">\n                                                                                                        <div\n                            class=\"absolute pointer-events-none top-0 right-0 block object-cover object-left h-full lg:hidden ml-[calc(-50vw+50%)] mr-[calc(-50vw+50%)] w-screen\">\n                            <img decoding=\"async\" class=\"object-cover object-left w-full min-h-full\"\n                                src=\"https:\/\/platforms.worldpay.com\/en\/wp-content\/uploads\/sites\/2\/2025\/03\/embedded-payments-background.svg\">\n                        <\/div>\n                                    <\/div>\n                    <\/div>\n    <\/div>\n            <img decoding=\"async\" class=\"absolute  opacity-50 lg:opacity-100 top-0 right-0 z-0  hidden  object-cover object-left w-2\/5 h-full pointer-events-none lg:block\"\n            src=\"https:\/\/platforms.worldpay.com\/en\/wp-content\/uploads\/sites\/2\/2025\/03\/embedded-payments-background.svg\">\n    <\/section>\n\n\n\n<div class=\"wp-block-custom-container bg-transparent mt-0 mb-0 pt-12 pb-12\"><div class=\"container\"><div class=\"columns-block max-w-2000\" id=\"columns-block_ee9c44cbdceecd7317d580a2f3d3e2be\">\n    <div class=\"flex flex-wrap columns-block-container -mx-5 -mt-12 justify-start\">\n<div class=\"column-block flex flex-col mt-12 px-5  w-full md:w-full lg:w-4\/5 xl:w-4\/5\"\n    id=\"column-block_06d09495e57486603028166e94547b9a\" >\n    <div class=\"flex flex-col flex-grow rounded-xl relative  bg-transparent items-start justify-start\">\n\n<h2 class=\"wp-block-heading mb-0\" id=\"h-legal-documentation\">Legal Documentation<\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td> - Privacy Statements<\/td><td><a href=\"https:\/\/platforms.worldpay.com\/en\/wp-content\/uploads\/sites\/2\/2025\/06\/Worldpay-Data-Processing-Addendum.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Worldpay Data Processing Addendum<\/a><br><a href=\"https:\/\/privacy.worldpay.com\/policies\" target=\"_blank\" rel=\"noreferrer noopener\">Privacy Statement<\/a><\/td><\/tr><tr><td>Certification<\/td><td><a href=\"https:\/\/go2platforms.worldpay.com\/hubfs\/AUS-Docs\/WorldPay-PCI-2025.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">PCI DSS Certificate Level 1<\/a>&nbsp;[AU]<br><a href=\"https:\/\/go2platforms.worldpay.com\/hubfs\/AUS-Docs\/WorldPay-NZ-PCI-2025.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">PCI DSS Certificate Level 1<\/a>&nbsp;[NZ]<br><a href=\"https:\/\/go2platforms.worldpay.com\/hubfs\/AUS-Docs\/WorldPay-Integrapay-LLC-PCI-2025.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">PCI DSS Certificate Level 1<\/a>&nbsp;[US]<\/td><\/tr><tr><td>Terms and Conditions<\/td><td><a href=\"https:\/\/platforms.worldpay.com\/en\/wp-content\/uploads\/sites\/2\/2025\/08\/Worldpay-for-Platforms-AU-Merchant-Terms-Conditions-2025.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Terms and Conditions<\/a> [AU]<br><a href=\"https:\/\/platforms.worldpay.com\/en\/wp-content\/uploads\/sites\/2\/2025\/03\/WP4P-NZ-Customer-TC_Nov-2023.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Terms and Conditions<\/a> [NZ]<br><a href=\"https:\/\/platforms.worldpay.com\/en\/wp-content\/uploads\/sites\/2\/2025\/06\/Worldpay-service-terms.pdf\">Service Terms<\/a> [UK]<br><a href=\"https:\/\/platforms.worldpay.com\/en\/wp-content\/uploads\/sites\/2\/2025\/08\/Worldpay-for-Platforms-UK-Merchant-Terms-Conditions.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Merchant Terms and Conditions<\/a> [UK - for existing merchants \u2013 valid until 28 April 2026]<br><a href=\"https:\/\/platforms.worldpay.com\/en\/wp-content\/uploads\/sites\/2\/2026\/02\/100226-Worldpay-for-Platforms-UK-Merchant-Terms.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Merchant Terms and Conditions<\/a> [UK - for merchants onboarded on or after 12 February 2026]<br><a href=\"https:\/\/platforms.worldpay.com\/en\/wp-content\/uploads\/sites\/2\/2025\/03\/PEX-USA-Terms-of-Service.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Ter<\/a><a href=\"https:\/\/platforms.worldpay.com\/en\/wp-content\/uploads\/sites\/2\/2025\/03\/WP4P-PEX-USA-Terms-of-Service-2025.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">ms of Service<\/a> [US]<\/td><\/tr><tr><td>Tri-Partite Agreements<\/td><td><a href=\"https:\/\/platforms.worldpay.com\/en\/wp-content\/uploads\/sites\/2\/2025\/03\/WorldPay_Tripartite_Agreement_2025.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Worldpay Tri-Partite Agreement<\/a> [ANZ]<\/td><\/tr><tr><td>Product FSG and Disclosure Statements<\/td><td><a href=\"https:\/\/platforms.worldpay.com\/en\/wp-content\/uploads\/sites\/2\/2025\/08\/Financial-Services-Guide-and-Product-Disclosure-Statement_2025.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Financial Services Guide and Product Disclosure Statement<\/a> [ANZ]<\/td><\/tr><tr><td>Direct Debit Resources<\/td><td><a href=\"https:\/\/platforms.worldpay.com\/en\/wp-content\/uploads\/sites\/2\/2025\/03\/WP4P-DDR-Service-Agreement-AUS.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">DDR Service Agreement<\/a> [ANZ]<br><a href=\"https:\/\/platforms.worldpay.com\/en\/wp-content\/uploads\/sites\/2\/2025\/04\/PAX-NZ-DDR-Terms-and-Conditions-202110.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">DDR Service Agreement<\/a> [ANZ]<\/td><\/tr><\/tbody><\/table><\/figure>\n\n<\/div>\n<\/div>\n\n\n<div class=\"column-block flex flex-col mt-12 px-5  w-full md:w-full lg:w-1\/5 xl:w-1\/5\"\n    id=\"column-block_36aa6a0dea8e996169cabddbefb90640\" >\n    <div class=\"flex flex-col flex-grow rounded-xl relative  bg-transparent items-start justify-start\"><\/div>\n<\/div>\n\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-custom-container bg-purple-200 mt-0 mb-0 pt-24 pb-24\" id=\"request-document\"><div class=\"container\"><div class=\"columns-block max-w-2000\" id=\"columns-block_50c0b1531549fd26f1cdbdede68a396e\">\n    <div class=\"flex flex-wrap columns-block-container -mx-5 -mt-12 justify-start\">\n<div class=\"column-block flex flex-col mt-12 px-5  w-full md:w-full lg:w-1\/3 xl:w-2\/5\"\n    id=\"column-block_087bb324771b3ec9c2edf9932834cf56\" >\n    <div class=\"flex flex-col flex-grow rounded-xl relative  bg-transparent items-start justify-start\">\n\n<h3 class=\"wp-block-heading mb-0\" id=\"h-can-t-find-what-you-are-looking-for\"><strong>Can\u2019t find what you are looking for?<\/strong><\/h3>\n\n\n\n<p class=\"has-2-xl-font-size\">Let us know by filling out a support enquiry.<\/p>\n\n<\/div>\n<\/div>\n\n\n<div class=\"column-block flex flex-col mt-12 px-5  w-full md:w-full lg:w-2\/3 xl:w-3\/5\"\n    id=\"column-block_e63d38571720710ab6e91e98b18187df\" >\n    <div class=\"flex flex-col flex-grow rounded-xl relative  bg-transparent items-end justify-start\">\n<div class=\"flex items-center justify-center w-full\">\n            <div class=\"w-full \"\n            data-hubspot-form=\"e8586c64-6888-4d6c-b45d-792914093398\">\n            <script>\n                hbspt.forms.create({\n                    region: \"na1\",\n                    portalId: \"3781173\",\n                    formId: \"e8586c64-6888-4d6c-b45d-792914093398\",\n                    redirectUrl: \"\/en\/thank-you-get-a-demonstration\",\n                });\n            <\/script>\n        <\/div>\n    <\/div>\n\n<\/div>\n<\/div>\n\n<\/div>\n<\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":9,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"class_list":["post-479","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.7 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Useful Documents | Worldpay for Platforms<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/platforms.worldpay.com\/en\/useful-documents\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta 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