Industry: Hospitality software
Location: United States
Solution: PayFac-as-a-Service and Working Capital
As a leading POS provider for restaurants, pizzerias, delis, and coffee shops, 2TouchPOS (from Xenios) recognized a massive opportunity for their software business: embedded payments and financial services. When 2TouchPOS entered a partnership with Worldpay in 2005, the business had a singular focus on selling hardware, software, and service sales to bars and restaurants. Today, their business strategy hinges on the powerful potential and possibility of payments and embedded finance. Worldpay for Platforms’ frictionless technology, strategic guidance, and reliable service allowed 2TouchPOS to help users capture more revenue and double their margins, without the need to procure new vendors.
Challenge
2TouchPOS has been happy with Worldpay for Platforms since 2005. As the hospitality industry evolved, 2TouchPOS recognized that offering embedded finance, in addition to payments, was necessary but needed to understand if their long-standing partner could provide the same level of operational support and integration they had come to expect.
Solution
Worldpay for Platforms empowered 2TouchPOS to swiftly embed Working Capital within their software platform. Through expert guidance and a streamlined onboarding experience, the integration was a reported light lift for the software team at Xenios, LLC. Worldpay for Platforms’ ongoing support and frictionless technology ensured 2TouchPOS was equipped for success and could focus on continuing to help users grow with payments and now, Working Capital, without needing to engage with a new financial services vendor.
Partnership results
- Lowered barrier to entry: Software users activate and onboard easily, reducing friction and accelerating time-to-value.
- Doubled margins for users: Payment optimization tools and error correction help 2TouchPOS capture more revenue and double margins for users.
- Reduced total cost of ownership: With reliable payments powered by Worldpay, 2TouchPOS reduced hardware and software offering costs for users.
- Enhanced customer alignment: 2TouchPOS’s focus on financial service innovation mirrors user priorities, driving deeper relationships and shared success.
- Continued long-term partnership: Nearly two decades of collaboration with Worldpay, 2TouchPOS has a payments partnership built on trust and seamless technology.