FieldRoutes achieves payment integration in under 4 weeks with Worldpay 

FieldRoutes, a leading operations software provider for pest control, lawn care, and pool care businesses, has built its reputation on helping service companies streamline their accounting, customer relationship management, and daily operations. With the trade and field service industry evolving, so have software user expectations. FieldRoutes recognized the need to enhance its platform with payments to unlock new value for both their clients and their business. FieldRoutes’ journey with Worldpay for Platforms exemplifies how the right payments partner can fuel rapid innovation, scalability, and customer satisfaction.

Challenge 

As FieldRoutes expanded its suite of software solutions, it became clear that providing seamless, built-in payments would be essential for their customers’ success. Service businesses needed more than just route management and CRM—they wanted a platform where customers could pay easily, recurring payments could be handled effortlessly, and reporting was robust and reliable. FieldRoutes faced a crowded market of payment providers, each with different integration models and timelines. The company was determined to find a solution that would allow them to move quickly, scale flexibly, and deliver new features that their customers were actively requesting, all while maintaining compliance and minimizing operational headaches.

Solution

After careful evaluation, FieldRoutes selected Worldpay as their payments partner, drawn by the flexibility to choose between a full API integration or a white-labeled PFaaS approach. To accelerate their launch, FieldRoutes opted for the white-labeled solution, enabling them to integrate payments in under four weeks—a remarkable achievement in their industry. This approach allowed them to immediately offer seamless payments, recurring billing, and powerful features like Account Updater, which automatically refreshes expired or changed card information. As a result, FieldRoutes could focus on delivering value to their customers without being bogged down by compliance updates or technical complexity, knowing that Worldpay would handle evolving regulatory requirements in the background.

Partnership results 

• Rapid go-to-market: Integrated payments into the FieldRoutes platform in less than four weeks.
• Streamline payments: Delivered a frictionless payment experience for end-users, reducing manual work for service providers.
• Customer retention: Leveraged Account Updater to dramatically improve the success rate of recurring payments, reducing churn and administrative burden.
• Payment compliance: Benefited from automatic compliance and legal updates through Worldpay’s white-labeled solution, freeing up internal resources.
• Demand generation: Attracted new customers specifically seeking robust recurring payment capabilities.