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Why scalable platforms need smarter Direct Debit solutions

Updated on November 12, 2025

Platforms need more than just a payment processor 

In today’s platform economy, your payment infrastructure isn’t just a back-end function, it’s a strategic asset. Whether you’re powering recurring payments for SaaS subscriptions, marketplaces or service platforms, the right direct debit provider can play a key role in enhancing your customer experience, operational efficiency and scalability. 

If your feel your current provider is holding you back, it might be time to consider alternatives. Here are eight compelling reasons why switching to a provider like Worldpay for Platforms could be the right move: 

1. You’d like to minimise fees 

Scaling businesses need cost-efficient solutions. Many providers charge fees based on both transaction volume and value, which can quickly erode margins. We offer flexible pricing models designed to support your growth. 

2. Your payment platform isn’t well integrated  

Disconnected systems create friction. We provide robust APIs and prebuilt integrations with leading CRMs, ERPs and accounting platforms to ensure your payments, reporting and customer data flow easily across your systems. 

3. You're not getting the support you need 

Your platform deserves enterprise-grade support. With us, you gain access to dedicated onboarding, technical support and account management so your team gets the help it needs, when it needs it. 

4. You lack real-time data  

Data drives decisions. Our platform offers real-time dashboards and detailed reporting tools that give you full visibility into payment performance, failed transactions and customer mandates so you can act fast and stay in control. 

5. Your mandate process isn’t digital-first 

Paper-based mandates are a thing of the past. We support fully digital direct debit setups, enabling a smooth onboarding process for your customers and reducing manual overhead for your team. 

6. You need more frequent payment runs 

Cash flow is critical. With us, you can schedule multiple payment runs without incurring extra fees, giving you more flexibility to manage revenue and payouts. 

7. You’re limited by transaction caps 

Some providers impose restrictive transaction limits, especially for newer businesses. We offer scalable limits tailored to your business, helping you grow without constraints. 

8. You're concerned about security and compliance 

Security isn't optional. Worldpay for Platforms is a product of Worldpay (UK) Limited, which is FCA-regulated and Bacs-approved, with enterprise-grade data protection and compliance standard so you and your customers can transact with confidence. 

Switching direct debit providers made simple 

Worried about the complexity of switching providers? It’s easier than you think: 

  • Notify your customers in writing. No action is required from them. 
  • Work with your new provider to transfer mandates and SUNs. 
  • Update your payment platform with the new Service User Number details. 

If you're introducing Direct Debit for the first time, evaluate providers based on integration capabilities, support, scalability and compliance. We’re built to support platform businesses at every stage of growth. 

Grant Evans

VP Sales. and Partnerships, Worldpay for Platforms

Ready to rethink your Direct Debit strategy?

Let’s talk about how we can help you scale smarter. 

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