Perfect Gym

How Worldpay for Platforms helped the industry-leading gym management platform lift revenue and scale with ease.

Perfect Gym software began as a simple booking system built by two university students in Poland for their martial arts teacher. Within five years, it expanded its SaaS offering and became the gym management software of choice for several well-known chains across Europe.

Today, Perfect Gym is the industry leader in more than 50 countries, serving multi-location and national fitness chains across Leisure, Aquatics, Recreation, Fitness, and Health. The platform is recognised for pioneering gym management software innovation and turning emerging fitness trends into actionable tools that drive success for customers.

This transformation story focuses on Perfect Gym’s expansion into Australia and New Zealand, guided by Matt Inglis, Country Manager for the region.

Challenge 

To operate successfully in Australia and New Zealand, Perfect Gym needed an embedded payments partner that aligned with its customer-first approach and supported a fully branded, seamless end-to-end experience.

At the time, the local payments market presented several challenges. Many providers lacked maturity in customer- and mobile-first offerings, with limited support for capabilities such as SMS and online payments. Vendors often failed to provide a clear point of contact, and engagement was fragmented across multiple teams that lacked an understanding of Perfect Gym’s business model.

Beyond technology, Perfect Gym needed a partner that could help navigate the payments ecosystem and build a payments strategy aligned with its business goals, rather than forcing the business to adapt to rigid payment solutions.

Solution 

Worldpay for Platforms stood out as the only provider that met both the technical and strategic requirements of Perfect Gym.

Worldpay for Platforms combined strong engineering capabilities with business-level guidance, helping Perfect Gym understand how to leverage payments APIs from both a technical and commercial perspective.

The integrated payments API proved to be one of the easiest and most reliable Perfect Gym had worked with, despite their experience integrating dozens of payment providers globally. A single integration enabled Perfect Gym to support multiple countries, saving significant time and effort while providing confidence that the solution would scale with the business long-term.

In addition to robust technology, Worldpay for Platforms provided consistent support, strong data handling practices, and a customer-first approach that aligned closely with Perfect Gym’s own values.

Partnership results 

• Best-in-class payments integration:
  Worldpay for Platforms delivered one of the easiest and most reliable payments APIs Perfect Gym had integrated across its global operations.
• Simplified multi-country expansion:
  A single integration supported payments across multiple countries, reducing development effort and accelerating international growth.
• Significant transaction growth:
  Perfect Gym grew from processing 30,000 transactions in its first year to more than 10.5 times that volume per month five years later, representing growth of over 12,600%.
• Operational confidence and stability:
  Reliable payments eliminated the need for manual oversight during debit cycles, allowing the team to focus on growth rather than risk management.
• Improved sales confidence:
  The stability and scalability of the payments solution gave Perfect Gym confidence when onboarding new customers and expanding enterprise relationships.