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What to do next:
As you review the report, you may also want to:
- Forward insights to your leadership or product teams
- Save findings relevant to payments and platform growth
- Look out for a small number of curated follow-ups. We’ll occasionally share related insights and resources that build on the themes in this report.
Related resources you may find helpful:
The resources below expand on several of the themes explored in the 2026 Merchant Insider Report and can help you go deeper into the wants and needs of your customer base.
Payment experiences designed for your software
If you’re interested in how platforms are using merchant intelligence to embed, optimise, and monetise payments, Worldpay for Platforms can help.